"I asked people what I should do about this mess and they all urged me to let it go. I could have written a letter to UPS's corporate offices to express my inordinate displeasure over the entire fiasco, but instead, I chose to air my grievances here. That way, anytime anybody googles UPS, this post about how UPS Sucks will come up"
Nice detailed rant happening here - at times I think that these F50 Companies are not interested in customer satisfication or even listen to what their customers are saying about them.
Its a fact, the market is always laughing, at them (the company) !!