I like trolling- Why because I pick up saome real good stuff along the way. I was commenting on Tom Peter Blog and see what I find from Sriram !! A wonderful tapestry of leadership thoughts on customers .
Thanks Siram !! ..ok ok..'nuff said..here we go :)-
Top-10 customer quotes…
- Your most unhappy customers are your greatest source of learning – Bill Gates
- If you do build a great experience, customers tell each other about that. Word of mouth is very powerful – Jeff Bezos
- Make your product easier to buy than your competition, or you will find your customers buying from them, not you – Mark Cuban
- Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business – Zig Ziglar
- In our way of working, we attach a great deal of importance to humility and honesty; with respect for human values, we promise to serve our customers with integrity – Azim Premji
- If you have a good relationship with your customer, the business process flows that much more smoothly. – Richard Pratt
- If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours – Ray Kroc
- Coming together is a beginning. Keeping together is progress. Working together is success – Henry Ford
- The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer – Peter F. Drucker
- You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied – Jerry Fritz
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